The Professional World, established in 2013, has become a prominent player in India’s salon industry, offering standardized and luxurious salon experiences with high-quality hair and skincare products. Through leveraging advanced technology, the brand quickly expanded its footprint to over 55 cities, 25 states, and 4 Union territories, solidifying its position as one of the fastest-growing salon chains in the country.
Challenges Faced
However, with this rapid expansion came several operational challenges:
- Inaccurate Inventory Management: The swift growth led to difficulties in managing inventory across numerous locations, with manual tracking methods resulting in significant inaccuracies and inefficiencies.
- Stock Rotation and Shelf Life: Ensuring proper stock rotation and managing the specific shelf lives of products became a daunting task, risking the sale of expired items.
- Expiry Item Management: With a wide range of products having expiry dates, manual tracking proved difficult, impacting the availability of fresh products and affecting the brand’s reputation.
- Operational Inefficiencies: Manual processes in order processing and stock replenishment caused inefficiencies, diminishing productivity and profitability.
- Inventory Visibility: The need for real-time inventory visibility was crucial for adapting to market changes, yet existing systems constrained the brand’s ability to respond swiftly.
Discover the Solution
To address these challenges and enhance operational efficiency, The Professional World sought innovative solutions. Discover how they tackled these issues and streamlined their operations.
Download the full case study to explore the strategies implemented and the results achieved.
