The client, a globally renowned enterprise with an impressive turnover of INR 4000 crores, is a key player in India’s business landscape. Part of a leading conglomerate, their diverse portfolio spans Consumer Products (including Appliances, Fans, and Cookware), Lighting (both Consumer and Professional), and EPC (Power Transmission and Distribution). Their strong consumer products presence is bolstered by a comprehensive network of 18 branch offices, 600+ distributors, over 2.3 lakh retail outlets, and more than 500 consumer care centers across India.
Challenges Faced
However, the client faced notable operational challenges due to the scale and diversity of their 18 facilities, which vary from large 4 lakh sqft warehouses to smaller 80,000 sqft sites. Key issues included:
- Manual Processes: The need to transition from manual operations to a system-based approach for accurate tracking and efficient fulfillment.
- Carton & Unit Level Serial Tracking: The challenge of ensuring traceability and transparency across the supply chain while reducing data entry errors and enhancing compliance.
- Load & Vehicle Planning: The necessity to optimize load management and vehicle utilization to improve delivery efficiency without surpassing weight and space constraints.
- Operations Optimization: The need to automate processes to overcome the reliance on manual labor, thus improving efficiency and accuracy.
Discover the Solution
To tackle these challenges and streamline their operations, the client sought advanced solutions to enhance their operational effectiveness.
For a deeper insight into how these issues were addressed and resolved, download the full case study now.
