A leading 3PL service provider in India, specializing in end-to-end supply chain solutions for sectors such as FMCG, e-commerce, industrial, and retail, was tasked with managing Cadbury products for a global confectionery giant. The challenge was to create an efficient and robust warehousing solution that would streamline operations and reduce costs.
Challenges Faced
Expiry Management: The client struggled with accurately tracking expiry dates and batches, leading to product obsolescence and increased return rates.
System-Suggested Putaway: The reliance on manual putaway processes caused inefficiencies, necessitating a shift to a system-controlled approach to optimize storage.
Multi-Unit of Measure Handling: Complications arose from handling materials in different units of measure, such as pallets, boxes, and pieces, while documentation was kept at the piece level, resulting in logistical complexities.
Stock Rotation and Shelf Life: The manual management of varying shelf life norms for different customers led to frequent errors and inconsistencies in stock rotation.
Inaccurate Inventory Management: Manual inventory management processes resulted in errors, negatively impacting order fulfillment and customer satisfaction.
Inventory Visibility: The lack of real-time inventory visibility hindered the client’s ability to respond quickly to market demands, leading to potential lost sales opportunities.
Discover the Solution
By addressing these challenges, the client enhanced their warehousing capabilities, leading to improved efficiency and customer satisfaction.
Download the full case study to discover how this 3PL provider transformed their warehousing operations and set a new benchmark for excellence in the industry.
